Contact Us

It's so convenient to reach us; just call, send a secure email, fax, or stop by the branch. As a SnoCope member you get access to all kinds of financial products and services. For us, it's about personal service for you. If you have any questions feel free to ask us for more information.

• Call us at (425) 405-9973 or toll free at 1 (844) SnoCope --- Monday - Thursday 8:30 am - 5:00 pm and Friday 8:30 am - 6:00 pm.
• Email us with the secure form below, or for SnoCope Account questions, you can also login to your Online Banking and contact us securely that way.
• Fax us at (425) 339-9482.
• Fax the Loan Department at (425) 259-3885.
• Call Telephone Banking toll free at 1 (866) 929-3384.
• For 24 Hour Account Access CU Support call 1 (866) 692-8669.
• 2019 Holiday Schedule
• 2020 Holiday Schedule

Please send mail to:

Lost or Stolen Debit or Visa Credit Cards Call:

Debit Cards 

Lost/Stolen: 1-800-528-2273 or Email: opptracking@vantiv.com 
     Outside US: 1-812-647-9794 or Email: opptracking@vantiv.com 
Fraud: 1-800-889-5280
     Outside US: 1-513-900-3014
Disputes: 1-800-808-6402 (PST M-F 5AM-8PM, Sat & Sun 6AM-12PM, after hours voicemail will be returned the next business day)

After Hours Card Services Support: 1-866-664-9364 
     Outside US (after hours): 1-812-647-9794 

Credit Cards 

During Business Hours: 425-405-9973 or 1-844-SnoCope / 1-844-766-2673
After Hours (24/7/365): 1-800-325-3678

Member Account Service Request Form

If any of your personal information has changed: your email, your address, your status as single or married etc., please use this form to update us. That way, we can continue to send you valuable SnoCope information.

Send a secure email: