Contact Us 1-844-SnoCope

It's so convenient to reach us; just call, send a secure email, fax, or stop by the branch. As a SnoCope member you get access to all kinds of financial products and services. For us, it's about personal service for you. If you have any questions feel free to ask us for more information.

• Call or text us at (425) 405-9973 --- Monday - Friday 8:30am to 5:00pm
• Email us with the secure form below, or for SnoCope Account questions, you can also login to your Online Banking and contact us securely that way.
• Fax us at (425) 339-9482.
• Fax the Loan Department at (425) 259-3885.
• Call Telephone Banking toll free at 1 (866) 929-3384.
• For Velera Shared Branch assistance call  1 (866) 692-8669


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Lost or Stolen Debit or Visa Credit Cards Call:

Debit Cards 

During Business Hours:
(425) 405-9973
1-844-SnoCope / 1-844-766-2673

Lost/Stolen: 1-833-933-1681 

     Outside US: 1-812-647-9794

Disputes/Fraud: 1-866-279-1399 (M-F 5AM-5PM PST, after 5PM, cardholders can leave voicemails which will be answered the next business day.) 

After Hours Card Services Support: 1-501-246-8497

Visa Credit Cards 

During Business Hours:
(425) 405-9973
1-844-SnoCope / 1-844-766-2673 

After Hours (24/7/365): 1-800-325-3678

Member Account Service Request Form

If any of your personal information has changed: your email, your address, your status as single or married etc., please use this form to update us. That way, we can continue to send you valuable SnoCope information.

Send a secure email:

By providing us with your details, you agree to communicate with us via SMS, Email or call.  You can opt-out at anytime by replying STOP.